Apple customers who purchase a new M1 iMac should check for a crooked display right when receiving a new machine so that it can be returned or swapped out within its two week return window to avoid having to try to get support from Apple. There are seven screws holding the iMac's display to the mount, and the manufacturing issue does not appear to be user fixable.Īpple may opt to allow returns of crooked iMacs after the two week return window, but it appears to be a problem that's limited in scale at this time so we don't yet know how support staff will respond. MacRumors videographer Dan had noticed the iMac was crooked and assumed it was a problem with his desk, but it appears that may not be the case. I'm outside of my return window and I can't take the time hit of not having a machine to work on for a month, but super disappointing that Apple of all companies is shipping units with such a glaring oversight.Įven our own orange M1 iMac that we ordered for testing appears to have a slightly crooked display.
Not to the degree of his, but not completely level either. Another person on the Apple Support Communities also complained of a non-level display with a 1mm disparity between the right and the left sides of the display, and there was a third complaint on Reddit, with the person in that situation discovering the issue after watching iPhonedo's video.Ĭhecked mine after watching this and it's also crooked.
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